Returns & Exchanges

At Kitsch, we want you to love your beauty essentials, but if you are not completely satisfied, we offer a 90-day return window for most products. Items must be in their original packaging and in like-new condition to qualify for a full refund or exchange.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and initiate the process.

• 2.
  Select Your Items

  Choose the specific beauty products you wish to return or exchange and provide a brief reason for the request to help us improve.

• 3.
  Print & Ship

  Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.