Frequently Asked Questions
Everything you need to know about your beauty essentials.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. You will receive a confirmation email with a tracking number as soon as your package is on its way.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and in unused condition to be eligible for a full refund.
Are your hair accessories suitable for all hair types?
Yes! Our products, from satin pillowcases to microfiber towels and hair ties, are designed to be gentle and effective for all hair textures, including curly, fine, and thick hair.
Do you offer international shipping?
We currently ship to a wide range of countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I care for my satin products?
To keep your satin pillowcases and scrunchies in top condition, we recommend machine washing them on a cold, gentle cycle and hanging them to air dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.